Last updated: 6 October 2026
Purchases through Paddle
This policy applies to Catch Pro bought through Paddle. Catch is provided by Bayanura LLC; Paddle is the merchant of record for these purchases.
Catch Pro is a one-time purchase. It does not renew and there is no subscription to cancel.
Request a full refund within 14 days
If you change your mind, request a refund within 14 days of your purchase and we will provide a full refund of that purchase.
Use the support link in your Paddle receipt or email [email protected]. Include the email address used at checkout and your order or transaction reference. Do not send card or bank details.
After a refund
Paddle processes the refund to your original payment method. The time it takes to appear depends on your payment provider.
Your refunded purchase no longer grants Catch Pro access. You can continue to use Catch Free.
App Store and Google Play purchases
For a purchase made through the Apple App Store or Google Play, use the refund process provided by that store. This Paddle purchase policy does not replace the store's refund process.
Your statutory rights
This policy does not limit any statutory refund, withdrawal or other consumer rights you may have. Paddle's buyer terms also apply to purchases made through Paddle.